Privacy Policy
Privacy Policy
Stone & Outdoor Pty Ltd
Last Updated: March 2026
Stone & Outdoor Pty Ltd (ABN 61 113 250 972) (“Stone & Outdoor”, “we”, “our”, or “us”) is committed to protecting your privacy and handling personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
This Privacy Policy explains how we collect, use, disclose, and protect personal information.
1. Company Details
Stone & Outdoor Pty Ltd
ABN 61 113 250 972
75 Colebard St West
Acacia Ridge QLD 4110
Australia
Phone: 07 3808 4503
Email: [email protected]
Website: www.stoneoutdoor.com.au
2. What Personal Information We Collect
We may collect personal information including:
name
email address
phone number
billing address
delivery address
company name
ABN (for trade accounts)
payment information
order history
communication records
IP address and website usage data
If you apply for a trade account, we may also collect:
business contact details
credit references
trading history information
3. How We Collect Personal Information
We collect personal information when you:
place an order on our website
request a quote
apply for a trade account
purchase products
request samples
contact us by phone or email
subscribe to marketing communications
interact with our website.
Information may also be collected automatically when you use our website through cookies or analytics tools.
4. Why We Collect Your Information
We collect personal information in order to:
process orders and payments
deliver products
provide quotes
manage customer accounts
respond to enquiries
provide customer support
manage trade accounts
improve our website and services
comply with legal obligations.
We may also use your contact information to provide updates about our products or services where permitted by law.
You may opt out of marketing communications at any time.
5. Website Cookies and Analytics
Our website may use cookies and similar technologies to:
improve website functionality
analyse website traffic
remember user preferences
improve user experience.
Cookies may collect information such as:
IP address
browser type
pages visited
time spent on the site.
You may disable cookies through your browser settings, however this may affect website functionality.
6. Third-Party Services
We may use third-party service providers to help operate our business and website, including:
payment processors
freight carriers
website hosting providers
analytics providers
marketing tools.
These providers may receive limited personal information necessary to perform their services.
We take reasonable steps to ensure third parties handle personal information appropriately.
7. Disclosure of Personal Information
We may disclose personal information where necessary to:
delivery companies and freight providers
payment processors
IT service providers
professional advisers
credit reporting agencies (for trade accounts)
government authorities where required by law.
We do not sell personal information to third parties.
8. Data Security
Stone & Outdoor takes reasonable steps to protect personal information from:
misuse
interference
loss
unauthorised access
unauthorised disclosure
unauthorised modification.
Personal information may be stored in secure electronic systems or physical records.
However, no method of electronic transmission or storage is completely secure and we cannot guarantee absolute security.
9. Access and Correction
You may request access to personal information we hold about you.
You may also request correction of inaccurate or outdated information.
Requests can be made by contacting us using the details provided in this policy.
10. Retention of Information
We retain personal information only for as long as necessary for:
business purposes
legal obligations
accounting and record keeping requirements.
When personal information is no longer required, we take reasonable steps to securely delete or de-identify it.
11. Overseas Disclosure
Some third-party services used by Stone & Outdoor may store or process information on servers located outside Australia.
By using our website or services, you acknowledge that your information may be transferred to overseas service providers where necessary.
12. Changes to This Policy
Stone & Outdoor may update this Privacy Policy from time to time.
The latest version will always be available on our website.
13. Contact Us
If you have any questions about this Privacy Policy or wish to access or correct your personal information, please contact us:
Stone & Outdoor Pty Ltd
Email: [email protected]
Phone: 07 3808 4503
Address: 75 Colebard St West, Acacia Ridge QLD 4110